Job Description
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We have an exciting opportunity for a Letting Manager role in a London-based Real Estate firm. It is a premier boutique real estate firm and consultancy, centrally located in Mayfair, London, on Park Lane. Specializing in global luxury residential and commercial sales, it focuses on off-plan and new build developments. They are looking for a driven and experienced Lettings Manager to join our energetic team, taking a leading role in growing and managing our property portfolio.
Job Requirements:
- ARLA certification or equivalent qualification is preferred but not required.
- A valid UK driving license is advantageous for property visits.
- Proven experience as a Lettings Manager or in a similar role, successfully managing property lettings and portfolios.
- Skilled in leading and motivating property teams.
- Strong knowledge of tenancy laws, regulations, and the lettings market.
- Familiarity with property management software and CRM systems.
- Expertise in property marketing and tenant acquisition strategies.
- Excellent leadership, negotiation, and communication skills.
- Customer-focused with strong problem-solving abilities.
- Highly organized, able to multitask effectively.
Responsibilities
Job Responsibilities:
- Manage the full letting process, from property marketing and viewings to contract negotiation and completion, supported by the admin team and property managers.
- Maintain a portfolio of properties, ensuring full occupancy and compliance with all regulations.
- Conduct regular inspections to uphold property conditions and tenant responsibilities.
- Serve as the primary contact for landlords and tenants, handling queries, maintenance, and renewals.
- Prepare detailed reports, rental statements, and documentation for landlords.
- Lead and inspire the lettings team, guiding them to meet targets and performance goals.
- Ensure outstanding customer service, professionally addressing inquiries and complaints.
- Develop training programs to keep the team informed on best practices and compliance.
- Implement strategies to attract landlords, grow the property portfolio, and boost revenue.
- Build and sustain strong client relationships to enhance satisfaction and retention.
- Monitor market trends, competitor activities, and regulations to identify growth opportunities.
- Represent the company at industry events and networking functions to expand business reach.
- Oversee property marketing across online platforms, social media, and local networks.
- Collaborate with the marketing team to craft compelling property listings and promotional content.
- Assess advertising effectiveness and refine strategies to optimize property exposure.
- Ensure all lettings processes align with relevant legislation, industry standards, and health and safety regulations.
- Stay updated on tenancy laws and compliance requirements to maintain regulatory adherence.
- Prepare and manage tenancy agreements, inventories, and essential legal documentation.
Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.
About Us
Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.
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